Terms & Conditions
By visiting or shopping at the Catholic Shop or on this web site, you accept the following terms and conditions. Please read them carefully.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site’s owner or its content suppliers and protected by South Africa and international copyright laws. The compilation of all content on this site is the exclusive property of this site’s owner and protected by S.A. and international copyright laws. All software used on this site is the property of this site’s owner or its software suppliers and protected by South Africa and international copyright laws.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESSED OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE’S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE’S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE’S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.GOODS ARE SOLD TO THE PURCHASER FOR THE AMOUNT INDICATED, AFTER YOU, THE PURCHASER HAVE SATISFIED YOURSELF THAT THE ITEMS PURCHASED ARE THE ITEMS THAT YOU WANT TO BUY. THERE ARE NO CASH OR CARD REFUNDS.
Exchanges & Refunds
EXCHANGES AND REFUNDS WILL BE MADE AT THE SOLE DISCRECTION OF THE CATHOLIC SHOP.
Any item/s that have been specifically ordered and made for a client cannot be refunded.
AN ADMINISTRATIVE FEE OF 20%, WILL BE CHARGED ON THE PURCHASE VALUE OF THE EXCHANGED ITEMS & RETURNS, EXCLUDING THE POSTAGE OR COURIER COSTS. ANY DISCOUNT GIVEN ON THE ORIGINAL PRICE, WILL BE FORFEITED. THE PURCHASER REMAINS LIABLE FOR ANY POSTAGE OR COURIER COSTS, APPLICABLE TO RETURN THE EXCANGED GOODS TO THE CATHOLIC SHOP, AND FOR THE EXCHANGED ITEMS TO BE DELIVERED TO THE PURCHASER.
COURIERS
All orders must be received before 11am, in order to make use of the various options, e.g. overnight. If not received timeously, it would then cause a delay in your delivery. – We need a physical address for delivery during office hours please. We cannot deliver to Post-boxes.
Deliveries are from Monday to Friday. We unfortunately do not pack, courier or post on a Saturday, Sunday or Public Holiday. Should you wish a Saturday or Sunday delivery, this can be done, but carry additional costing. R655 for Main Centers – please email us for a quote. info@catholicshop.co.za
MAIN CENTERS IN SOUTH AFRICA ARE: Bloemfontein, Cape Town, urban, East London, George, Johannesburg, Kimberley, Ladysmith, Nelspruit, Pietersburg, Port Elizabeth, Potchefstroom, Pretoria, Welkom, Witbank.
All shipping charges are estimated. Actual shipping charges may vary. We will email you if the costs are more than the estimate.
Acceptance – delivery – transport
Any condition of acceptance other than the ones adopted by us on confirmation of order, will be disregarded. The goods are considered received and accepted upon shipment from the Catholic Shop or our facilities, provided that there is no special Agreement. The goods are always sold as reflected on our web site, including when they are directly collected by the seller, or when the seller or the Catholic Shop appoint a courier operator to transport the goods to the purchaser. The seller cannot be held responsible for any damage or loss of value to the goods once collected from the Catholic Shop. Transportation costs and possible risks, unless otherwise agreed in writing, will be at the expense of the purchaser. The goods are shipped at the purchaser’s risk. The Couriers do not accept responsibility for fragile items. Only the courier company can be held responsible for damage caused during transportation. If the Catholic Shop arranges or appoints a courier or logistics company, we are only to be considered as acting in the capacity of a proxy of the purchaser. The Purchaser will be notified the day the goods are shipped as to the tracking number both on the purchaser’s online profile as well as per email. It is the purchaser’s responsibility to follow up on the courier tracking.
Shipment of the goods, including when it is free of charge, is at the purchaser’s risk and responsibility.
Return Policy on Sterling Silver / Gold and Rolled Gold Jewellery
The Catholic Shop wants you to be 100% happy with your purchase. If there is anything you are unhappy with and if you wish to return a product, please follow the instructions on our Returns Page, as well as reading the terms and conditions applicable to jewellery items.
There are a few things to keep in mind when returning jewellery you purchased online from the Catholic Shop:
You have 7 calendar days to return an item from the date you received it.
Items have to be in their original condition, as when they were dispatched from our offices and/or handed over to the respective courier/shipping service.
The packaging does not need to be intact. Any items that have been personalized or custom made, cannot be returned. You will need to clearly state the reason for your return request, which needs to be accompanied by a picture of your jewellery and sent via email to info@catholicshop.co.za prior to shipping the item back to the Catholic Shop. For hygiene reasons any intimate jewellery items, such as pierced earrings, etc., cannot be returned.
Important: Please ensure that you send your order back with tracking and insurance. Should the parcel be lost in-route to us, you will have to make a claim with your respective courier service.
General Conditions
Catholic Shop does not offer any warranty or guarantee on our products. Please note that return requests / refunds will only be processed once your email request (see above) has been received by us, and should we undertake to carry out any action, once the item is subsequently received by us.
Please note!! The initial postage and packaging charge is non-refundable, except where we have agreed to such costs, in writing. If the items are found to defective (through no fault of our own, e.g., wearing or use), we will replace the items, which includes any shipping charges you have paid, provided that you have not worn, used or damaged the items. Catholic Shop reserves the right to charge a 20% administration fee on refunds for any returned items.
